Serenity Valley Family Dentistry
Serenity Valley Family Dentistry Insurance Information
Understanding your insurance at our practice doesn’t have to be complicated.
We Work With Your Insurance So You Don't Have to Worry
One of the most common questions we hear from new patients is some version of “Do you take my insurance?” and we completely understand why it comes up. Insurance can feel confusing, especially when a practice describes itself as fee-for-service. At Serenity Valley Family Dentistry, being fee-for-service means we are not contracted with any insurance networks, but we do accept and submit claims to any insurance carrier on your behalf. You pay our practice directly, your insurance company sends your reimbursement to you based on your plan’s out-of-network benefits, and our team handles the paperwork along the way. We believe finances should never stand between a patient and the care they need, and that philosophy shapes how we handle every insurance conversation.
Insurance Information
Dental Insurance at Our Practice
We work with patients who carry any dental insurance plan. Because we are a fee-for-service practice, we are out-of-network with all dental carriers, but that does not mean we do not accept insurance. We submit your claim directly to your carrier, and your plan reimburses you for the covered portion of your treatment. This process gives patients more flexibility and freedom in choosing their provider without being limited to a contracted network. The following are accepted across all dental services:
- All dental insurance carriers: We submit claims to any insurance company on your behalf
- HSA and FSA cards: Accepted for dental treatment
- Cash, Visa, Mastercard, and American Express: All accepted at time of service
Many patients are surprised to find that out-of-network care works more smoothly than they expected once the process is explained clearly, and we are always happy to walk through it with you before your first visit.
Sleep Dentistry and Medical Insurance
How Insurance Works for Sleep Apnea Treatment
Sleep dentistry coverage works a little differently from general dental insurance, and it is worth understanding before you schedule. Because oral appliance therapy for sleep apnea is a medical treatment, it often qualifies for reimbursement through medical insurance rather than dental insurance, particularly when treatment is medically necessary and prescribed by a sleep physician. We have specific insurance relationships on the sleep side of our practice that patients should be aware of. Medicare patients should know that we are credentialed with Medicare as a non-participating provider, meaning patients pay in full at the time of service and Medicare sends the reimbursement check directly to the patient. For VA patients, we are contracted with the VA for sleep dentistry services, and VA patients typically have no out-of-pocket cost for covered treatment. We are also currently in the process of credentialing with Cigna for the sleep side of our practice.
On the sleep side, we accept iCreditWorks for financing, HSA and FSA cards, in-house payment plans, and all major credit cards. If you have questions about what your specific medical or dental insurance plan may cover, our team is happy to help you work through the details before your appointment.
Frequently Asked Questions
We know insurance questions come up often, and we want you to feel confident before you ever walk through our door. Here are a few of the questions we hear most.
Does being out-of-network mean you don't accept my insurance?
Not at all. Being out-of-network simply means we are not contracted with insurance networks, which is different from not accepting insurance. We submit claims to your insurance carrier on your behalf, just as an in-network provider would. Your carrier sends your reimbursement directly to you based on your plan’s out-of-network benefits, and our team is happy to walk you through what that looks like for your specific plan.
Can I use my HSA or FSA for treatment?
Yes. We accept most HSA and FSA cards for treatment on both the dental and sleep sides of our practice. These accounts can be a great way to make the most of your health care dollars, and we want to make sure you know that option is available to you.
What if I don't have insurance at all?
We have an in-house dental membership plan designed specifically for patients without insurance. The plan includes preventive care and discounts on additional treatment, with options for adults, children, and patients needing periodontal maintenance. It is not insurance, but it is a straightforward and affordable alternative that gives you access to the care you need without the complexity of a traditional plan.
Whatever you need
We Can Help with Your Sleep Disorder
Did you know that Obstructive Sleep Apnea (OSA) afflicts at least 25 million adults in the US—as many as 1 out of 5 adults. OSA is the end stage of a disease process called Sleep Disordered Breathing (SDB) which afflicts at least 80 million Americans, adults and children. Dentistry has a unique role to identify early signs of SDB and work with your sleep provider to stabilize and change the course of this disease.
